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ESG SUSTAINABILITY REPORT

SUSTAINABLE BUSINESS OPERATIONS

RH promises continually to leverage the synergy derived from the integration of professionalism and environmental protection that achieve the economic balanced development, environmental protection and social responsibility. Also, RH will cooperate with all stakeholders to develop the sustainable development strategies.

Economic Responsibility

  • Integrity management of company, legal compliance, respect intellectual property rights, and information disclosure and transparency.
  • Any bribery, extortion or embezzlement is prohibited and corporate governance is in good order.
  • Sustainable development in the fields of interior design and fit-out work market, and strategies for competitive growth targets
  • Committed to enhancing the maximum welfare of employees, clients and suppliers, and all stakeholders
  • Provide customers with complete and sustainable solutions
  • Continue to proactively explore worldwide markets
  • Expand advantages to connect strategic alliances for achieving a win-win situation to all reciprocal benefit

Social Responsibility

  • Comply with state laws and regulations; create a friendly workplace and provide a safe working environment.
  • Respect the human rights of employees, may not to employ minors and strictly prohibit unfair treatment to employees.
  • Offer competitive remuneration package and comprehensive on-the-job training.
  • Continuous participation in community services
  • Participate in the formulation of industry standards and to be an important opinion leader

Environmental Responsibility

  • Comply with all government environmental protection, safety and health regulations, and strive to comply with international environmental protection, safety and health standards.
  • Set the goal of zero accidents, zero pollution and zero occupational injuries to provide employees with a safe and healthy workplace.
  • Focus on the balance between industrial development and environmental protection.
  • Implement the effective reuse of resource regeneration, intension to stimulate and establish green supply chains.
  • Specific Practice for Supply Chain Management

CORPORATE INTEGRITY MANAGEMENT POLICY

Respect and Honest are the core values of RH. Based on the RH business philosophy of integrity, transparency and responsibility, we have established a good corporate governance and risk control mechanism to create a sustainable operation environment.

With the most rigorous attitude, RH comprehensively implements and achieves the goal of integrity management and operation from the inside out:

Reporting channels and investigation management:

RH has set up a dedicated hotline for internal control to encourage employees, clients, suppliers, etc. to express opinions and report dishonest behaviors. The reporting mailbox is directly managed by the audit unit who submits reports to the board of directors and the chairman, and special investigators are assigned to conduct independent investigations as appropriate.

RH has established a “reporting system” and operating procedures. It is expressly stipulated that the identity of the whistleblower and the content of the report shall be kept confidential, and the investigators will properly retain the relevant information obtained during the investigation process.

CORPORATE GOVERNANCE

GOVERNMENT REGULATION

FOR STAKEHOLDERS

RH pursues the sustainable corporate operation and development. We believe that stable foundations are the key to the long-term corporate operation. In addition to the support from shareholders, it also requires the active dedication of employees, the satisfaction and trust of clients, and a positive cycle of sharing interests with the whole society.
  • Stakeholders
    Substantive Issues
    Communication Channels
  • Investors
    Financial Performance
    Corporate Governance
    Annual Reports
    The Section for Investors at the Company’s Official Site
    Annual Shareholders’ Meeting
    Investors’ Conferences
  • Employees
    Employees Welfares
    Talents Attraction and Retention
    Labor-Management Relations
    Employees Welfares Committee
    Workplace Health Services
    Occupational Safety Newsletters
    Education Training
    Seminars for New Recruits
    Employee Caring
  • Clients
    Customer Relationship Management
    Supply Chains Management
    Customer Satisfaction Questionnaires
  • Suppliers
    Supply Chains Management
    Suppliers Management
    Purchase Contracts
    Suppliers Seminars
    Suppliers Questionnaires
  • Media
    Financial Performance
    Company Website/Email
  • Government Agencies
    Environmental Performance
    Corporate Governance
    Corporate Social Responsibility
    Participation in Seminars about Official Letters
  • Communities/NGOs
    Information Security and Personal Information Protection
    Social Investment and Public Welfares
    Enhancement of Environmental Safety and Health Management
    Realize Co-prosperity of the whole Society
    Sponsor charitable, sports, academic or arts and cultural activities or events by domestic and foreign public welfare organizations
    Provide funds or materials to NGOs or relevant institutions

Communication Channels

In addition to stay in firm touch with stakeholders through various types of activities for daily business operation, relevant email addresses are also provided to stakeholders to submit their feedbacks on relevant issues. The major communication channels are:

For media/clients/suppliers/government agencies: Ms. Zhang
Email：info@richhonour.com

For investors: Ms. Luo
Email：ir@richhonour.com

For employees/recruitment: Ms. Huang
Email：hr@richhonour.com

SOCIAL RESPONSIBILITY